We offer reliable service on docomo's network, the best in Japan.
eSIMs are compatible with any device with an EID. That's most newer smartphones, including iPhones and Android phones. To find your device's EID, check its settings or dial *#06#.
How to check if your phone is eSIM compatible.
Select your data plans to enjoy 4G LTE by Local Price
With our eSIM, all you need to do is to have fun with your trip.
No physical SIM is required. All you have to do is read the QR code.
Buy Japan eSIM from anywhere, anytime.
Stay connected everywhere including Mt. Fuji.
We offer reliable service on the docomo's network. Japan's No 1 network. Stay connected everywher in Japan. You’ll enjoy 4G LTE speed data almost everywhere you travel in Japan.
After purchasing your eSIM data plan, it'll appear on My page. You can use an activation link and clear instructions. This page includes all your past purchases as well. You can choose when to request your eSIM's activation, putting you in control of when your data allowance begins.
How to set up eSIM
Choose the data plan best suits your needs.
Set up by your device.
Have a enjoyable trip .
If you wish to cancel a data plan after completing payment but before eSIM activation, we can process a refund.
After activation has taken place, even in cases where the device is later found to be incompatible, unfortunately, refunds are not available due to the nature of the eSIM, which cannot be reactivated for reuse.
In the event of eSIM deletion, reissuing or refunding is not supported.
Yes.
Once you have activated the eSIM and configured the Access Point Name (APN), you can use the tethering feature (share data with other devices).
However, please be aware that we do not guarantee its functionality on all devices or operating systems. Please verify in advance whether your device has the tethering function.
For iOS Users:
Tethring(Personal Hotspot) isn’t available with all carriers. Additional fees might apply. The number of devices that can join your Personal Hotspot at one time depends on your carrier.
If you want to use tethering, please check with your mobile carrier to confirm whether tethering is supported on your iPhone before using our eSIM.
At your convenience, you should buy an eSIM the day before your departure date or upon arrival at your destination. To install it, your device must get connected with WiFi or a mobile data network.
After your successful payment, the eSIM QR code and installation guide will be available on Mypage.
Your data plan starts when you activate your plan, not from the time you scan the QR code and add it to your device.
You just need to scan the QR code to activate the SIM. Note that no refunds can be made once you have activated your eSIM.
The eSIM is data-only and does not come with Japan phone number. It only allows the use of mobile data, so you cannot receive or send calls or SMS.
Yes, you can keep your WhatsApp number and all your contacts and conversations. You can use it like normal during your trip in Japan.
Once an eSIM plan is set up, it can’t be reinstalled or reissued. If you have trouble, please don’t remove your eSIM plan.
Yes, Japan eSIM plans work everywhere in Japan. We choose and offer the best data packages which provide the best nationwide data coverage.
No. You can’t scan the same QR code on multiple devices.
Please log in to Mypage. You can check your data usage on the purchased eSIM page.
If you are using an Apple device, you can use two sims at the same time. Just choose your SIM card as the line for phone calls and SMS, and the Japan eSIM for cellular data. Please make sure that you do not leave your SIM card activated, because your mobile network provider may apply roaming fees to receive or send phone calls and SMS.
If you have not activated the eSIM and the device is not supported, you can contact us to request a refund.