Does whatsapp work  in Japan ? with eSIM?

Does whatsapp work in Japan ? with eSIM?

Updated : 2025-07-04 15:15:56

Planning a trip to Japan and concerned about staying connected during your visit? Smooth communication in an unfamiliar place can significantly impact your travel experience. You might be wondering if you can use WhatsApp, which you’re used to for keeping in touch with family and friends, and how much data it might require. This article will explain how to comfortably use WhatsApp in Japan and highlight the benefits of utilizing an eSIM.
To ensure stable communication during your stay in Japan, you’ll need to rent a pocket Wi-Fi device or purchase a SIM card or eSIM. Renting a pocket Wi-Fi device is very convenient when traveling with family or friends, as it allows multiple devices to connect to the internet. However, eSIMs have recently become quite popular.

Can I use WhatsApp during my stay in Japan?

The answer is yes, you can use WhatsApp without any issues during your stay in Japan. All basic functions, including sending and receiving messages, voice and video calls, and group chats, are available without restrictions.
WhatsApp does not require a phone number for free voice and video calls. However, WhatsApp must already be installed on your smartphone, and the phone number must be authenticated. Make sure to complete WhatsApp's authentication before coming to Japan. As long as you have an internet connection, you can use WhatsApp. Even if you remove your physical SIM card or switch to an eSIM for use in Japan, you can continue using your WhatsApp account created with the number you used for authentication.

WhatsApp Call (International Call) Charges

WhatsApp calls are free, whether domestic or international. WhatsApp calls use VoIP (Voice over Internet Protocol), meaning they are made via data transmission over the internet, so you won't incur regular phone call charges.

Receiving Calls

With WhatsApp, you can receive calls from anywhere in the world. Even if you're in Japan, you can receive calls from family or friends abroad. The recipient must be connected to the internet, and the caller must also be using WhatsApp.

Important Notes

VoIP Usage

WhatsApp calls use VoIP (Voice over Internet Protocol), so they cannot connect to regular phone lines (landlines or mobile phone numbers that are not on WhatsApp).

Be Mindful of Data Usage

Long voice or video calls consume a significant amount of data, so it's essential to use WhatsApp over a Wi-Fi connection whenever possible to manage your data usage.

Consider a Large Data Plan

If you anticipate needing to make frequent or long calls during your stay in Japan, it's advisable to purchase an eSIM with a generous data plan or rent a mobile Wi-Fi router for stable communication.

WhatsApp Data Usage in Japan

Here's a summary of the estimated data usage for different WhatsApp features when using an eSIM for communication in Japan. This can help you choose the right data plan.

Feature Data Usage Notes
Text Messages Approx. 1KB / message (without media) Minimal data consumption; negligible impact even if you send hundreds of messages.
Voice Calls 0.15MB - 0.5MB / min (150KB - 500KB) Uses less data than video calls and provides stable voice communication.
Video Calls 3MB - 6MB / min Consumes the most data; usage increases further with high-resolution settings.
Media Sharing Images: 50KB - 500KB / image
Videos: 500KB - 2MB / min (depending on resolution)
Audio Files: 100KB - 1MB / min
Data usage varies significantly based on file size and resolution. Videos consume the most data.
Background Data Approx. 1KB / 24 hours Minimal data usage when the app is running in the background.

Data Usage Needed for a 1-Hour Video Call

Video calls consume the most data among WhatsApp features. For instance, here's the estimated data usage for a 1-hour video call:

Feature Data Usage (Per Hour)
Video Calls 180MB - 360MB

Benefits of Using an eSIM for WhatsApp in Japan

If you want to comfortably use WhatsApp during your trip to Japan, leveraging an eSIM is incredibly convenient. An eSIM will likely be an ideal choice for many travelers.

No Physical SIM Card Needed for Easy Setup

Since an eSIM doesn't require a physical SIM card swap, there's no risk of losing a small SIM card, and the installation process is hassle-free.

Instant Activation Available

You can purchase and set up an eSIM online, allowing you to start data communication immediately upon arrival in Japan. This saves you the time and effort of buying a SIM card at the airport.

Can Be Used Alongside Your Existing SIM

You can keep your existing SIM card as your primary line (e.g., for your home country's phone number) while adding an eSIM specifically for data communication. This means you can maintain your usual phone number while covering your data needs in Japan.

Optimized for Continuous WhatsApp Use

By connecting to the internet via an eSIM, you can use WhatsApp for messages and calls as usual throughout your stay in Japan. Your authenticated WhatsApp account will continue to work seamlessly.

Transparent Pricing and Easy Management

Opting for a prepaid eSIM allows you to clearly understand the data capacity and cost upfront. This helps avoid unexpected high charges and makes budget management easy.

Main WhatsApp Features Available in Japan

All major communication features of WhatsApp are available during your stay in Japan. You can use the functions you're accustomed to without any issues.

Text Messages

Both one-on-one and group text chats can be carried out smoothly.

Voice Calls

High-quality, free voice calls are available via the internet. You can talk with friends around the world with clear audio while in Japan.

Video Calls

Free video calls are available via the internet. This is convenient for sharing Japan's beautiful scenery in real-time.

Group Chats

Group chats with up to 2,000 participants are available, useful for coordinating with travel companions or sharing information with family.

Media Sharing

You can easily send and receive photos, videos, and necessary documents taken during your trip.

Status (formerly "Status Updates")

This feature allows you to share short photos and videos that automatically disappear after 24 hours. Feel free to share your travel moments.

End-to-End Encryption

Messages and call content are end-to-end encrypted, ensuring privacy and confidentiality.

WhatsApp Business

Business account features (such as catalog display and automated responses) are also available, which can be utilized for business communications.

WhatsApp Features Not Available in Japan

Since WhatsApp operates globally, some region-specific features are not available in Japan. These primarily relate to payment functions.

WhatsApp Pay (Payment Feature)

This feature is not available in Japan. It is offered in countries such as Brazil, India, and Singapore (for business accounts).

UPI Payment Integration

UPI (Unified Payments Interface) integration within India is not available in Japan.

Certain Business Payment Options

Specific country-based business payment features, such as direct bank account transfers, are not supported in Japan.


In Japan, the main communication features of WhatsApp, such as messaging, calling, and group chats, can be used without any issues. While some payment features like WhatsApp Pay are not available, it functions as a communication tool without restrictions, just as you're used to. When traveling to Japan, consider data usage and stability, and **definitely leverage a convenient eSIM for communication in Japan to comfortably use WhatsApp and create wonderful travel memories.**


Make Staying Connected in Japan Simple and Stress-Free

Travel Mobile eSIM Keeps You Connected Anywhere in Japan

When you're traveling, a reliable internet connection makes all the difference. With Travel Mobile’s eSIM, you can start using data as soon as you arrive in Japan—just download the eSIM to your phone and you're ready to go. No physical SIM swapping, no complicated setup.


Travel Mobile uses the nationwide docomo network, one of Japan’s largest and most trusted carriers. From big cities to countryside destinations, you’ll enjoy stable and wide-reaching coverage throughout your trip.


Our plans are simple, affordable, and offer the same quality as the major brands—without the extra cost.


Make your time in Japan more comfortable and connected.
Let Travel Mobile support your journey.

If you're looking for an eSIM for reliable communication in Japan, why not give our eSIM a try?
eSIM Japan

Best eSIM Japan Plans

Select your data plans to enjoy 4G LTE by Local Price

30GB/8 days

Data 30GB
Period 8 days
Networkdocomo
Calls & SMS No

¥3200

Purchase
Popular

50GB/16 days

Data 50GB
Period 16 days
Networkdocomo
Calls & SMS No

¥3800

Purchase

50GB/31 days

Data 50GB
Period 31 days
Networkdocomo
Calls & SMS No

¥4900

Purchase

Related Articles